In a fast-changing housing market, delivering an exceptional move-in experience is emerging as a crucial differentiator for homebuilders. Scott Finfer of The Builder's Daily emphasizes that buyers expect not just a new house, but a seamless and supportive transition into their new home.
Move Concierge offers a fully complementary service that streamlines the handoff process—managing utility transfers, collecting homeowner reviews, and boosting post-close survey scores—all at no expense to the builder.
Ensuring utility services are properly transferred and shut off can save large homebuilders hundreds of thousands annually, simply by preventing overlapping charges.
By turning a stressful task into a moment of delight, builders showcase authentic care—creating memorable emotional connections that foster customer loyalty and generate positive word-of-mouth.
With the growing adoption of such concierge services, this level of attention and convenience is fast becoming the expected baseline of the modern home-buying journey.
Gabe Abshire, the founder of Move Concierge, why builders should trust them with the “last mile” of service:
"Look, Move Concierge has been doing this for 16 years – we created this whole industry because we saw builders leaving money on the table and customers hanging out to dry. We remove those utilities from your name and transfer them to the buyer’s name on closing day, which alone saves big builders hundreds of thousands of dollars a year. If you’re not offering this to your customers, you’re missing an easy win that costs you nothing but makes you look like a hero. It’s that simple.”
