FAQs

Your questions answered

Clients
Nothing! Move Concierge is a complimentary service.
The cost is picked up by the service providers you chose. We don’t add any fees or surcharges.
Yes, the earlier, the better. The perfect time to submit is three weeks before you will be in your new home.
Yes! Give us a call as soon as possible. Some providers take 24 hours before they can initiate a service.
Nope. Most of the time, we get to hook you up with greater options in technology and better pricing.
We would if we could, but the utility companies don’t allow it. We’re happy to assist though and can walk you through what you need to do to process the disconnections.
You get the best deals offered. Plus, our vendors provide exclusive deals for Move Concierge customers.
We will never sell your information to anyone. Additionally, any personal information collected to set up your services is deleted from our secure system after all your orders have been placed and activated.
Careers
We like to keep things clear, transparent, and respectful of your time. Here’s what you can expect: Video interview – A quick conversation with our recruiter team to learn more about you and answer your initial questions. Onsite Manager interview – A deeper dive into your experience, skills, and motivation. Onsite Leadership interview – Meet with company leaders so you can picture what it’s like to be part of the team. Assessment – You’ll complete a 15-minute online assessment with questions covering verbal, math & logic, and spatial reasoning. It helps us understand how you approach problem-solving and learning new concepts. From start to finish, the process typically takes about two weeks, depending on scheduling. You’ll always know where you stand, and our team is here to guide you every step of the way.
The average new sales team member makes $80,000 - $100,000 in the first 12 months. This consists of a generous base salary, six months of guaranteed commission, uncapped monthly and quarterly bonuses, graduation bonuses, referral bonuses and ad hoc cash performance bonuses.
As a sales representative, you’ll enjoy a solid base salary plus truly uncapped bonus and commissions. That means the more you sell, the more you earn, your success is only limited by your ambition.
We offer a robust training program designed to set you up for long-term success. You’ll start with expert-led classroom sessions, then move into hands-on, on-the-job training. Training doesn’t stop there, you will also benefit from ongoing coaching, mentorship, and learning opportunities with leaders across the organization, ensuring you have the support to continuously grow and exceed your goals.
Most of our roles begin with onsite training to set you up for success, with the potential to transition into a hybrid schedule afterward.
As a rapidly growing company, we’re constantly creating new opportunities for our team members to grow in their career. We believe in promoting from within, recognizing and rewarding talent with advancement as you gain experience and achieve results.
Partners
We help clients find the best rates on internet, cable, home security and home warranty. Our team also guides your clients through setting up their utility connections like water, electricity, and gas.
Our service is completely free for you and your clients.
We are compensated by the service providers because we're an authorized dealer. We don't add any additional fees or markups to what your clients would normally pay if they set up their services on their own.
Nope! All rates offered through Move Concierge are either the same as, or below, what your client could get on their own.
Yes! We can look over all your clients' home service bills and see if we're able to improve their rates.
A typical phone call is about 30 minutes - compared to the 2 - 3 days it would take if they were to do it all on their own. If they need to take longer with us to ask some extra questions, we're happy to answer.