Launch your Career.

MC Academy is an elite sales & training program built for growth.

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What to expect

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Sales Leadership Masterclass

Learn directly from our experienced leadership team.

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Interactive Training

Hands-on sessions designed to keep you engaged.

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AI Role Play Solutions

Real-world scenarios that help you practice and perfect your calls.

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Technology Training

Master tools like Salesforce.

What you will learn

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Listening to understand

Learn how to actively listen, building trust with your customers.

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Sales discovery process

Master the art of asking effective questions and gaining purposeful insights.

Personalized presentations

Deliver tailored recommendations specific to the customer.

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Closing skills & techniques

Gain the confidence to guide your customers toward their decisions.

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Overcoming objections

Develop the ability to turn hesitations into opportunities.

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Day planning

Learn to manage your time and structure your day efficiently.

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The process

  1. Launch

    Nine days of formal classroom experience.

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    Through hands-on instruction and training, you will learn all of the skills needed to be successful on the sales floor. You will get the opportunity to work alongside our sales development managers, learning the foundation of both service and sales in your role.

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  2. Accelerate

    Your first 60 days on the job.

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    While on the sales floor, you will receive continuous coaching and 1:1 instruction from your sales development manager. This will be accompanied by daily team huddles, additional product knowledge, and commissionable opportunities.

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  3. Elevate

    Performance based on-going coaching and product training.

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    You will transition to be apart of a team, while continuing to receive coaching and advanced product training to strengthen your skills. While your learning will become more self-directed, your managers will remain a resource for continued growth and development.

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By the numbers

Data-driven results, measurable growth, and a clear path forward.

"MC Academy is hands down the most structured and organized sales training program. They do a great job walking you through everything. It has translated into great success on the sales floor.”

Jay Shah, July 2025

“MC Academy was an awesome experience. To this day, I still use the original process that we were trained on. I certainly credit MC Academy to my success so far at Move Concierge.”

Cara Sheffer, October 2024
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92%
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Promoted within the first 6 months
81%
Graduation rate from the MC Academy
$80-100k
Average earnings in the first 12 months
25%
Average company growth rate over the last 5 years

What makes us different

Small Class Sizes

Allowing for 1:1 support and ensuring everyone gets personalized coaching.

Learn from the Executive Team

Learn leadership perspectives directly from our leadership team. 

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Q&A with Top Performers

 Nothing is hidden! Learn the keys to success from our best performers. 

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Team Collaboration

Work alongside peers strengthening communication and teamwork skills.

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Fun Competition

We make training fun through games and challenges, encouraging friendly competition.

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Interactive Training Sessions

Engage in role plays, group activities, and live simulations.

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Your Career Roadmap

  • Junior Concierge

    Months 1-5: demonstrate core skills while hitting sales goals

  • Personal Concierge

    3 consecutive months of achieving revenue goals while maintaining high client satisfaction

  • Senior Personal Concierge

    12 months of exceeding revenue goals along with consistent service performance

  • Team Lead

    Success across all previous roles while aligning with leadership core values

Ready to take your next step?

Your concierge career starts here...
Apply Now